24-HR Emergency Response
Flood Damage Restoration
Mold Remediation
Sewage Cleanup
Reconstruction Services

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Water Damage Questions

1. What are you going to do?
After the primary phone and adequate information is acquired to initiate a response, the emergency crew will shortly arrive on site and begin the restoration process. They will first ensure the leak or cause of flood is contained, make an initial assessment of the situation and begin the restoration service.

2. Who is going to pay for the service?
It will depend on the type of insurance policy in place and the assessment made by your claims adjuster. Tradegroup Restoration does not represent any insurance company and is not authorized to make determinations regarding insurance policy services.

3. Can I make Changes or Upgrades during the Reconstruction?
This is a very common practice; however the expense of the upgrades or changes that are over the normal replacement costs are the responsibility of the property owner. This is usually a great time to make changes in a cost-efficient manner.

4. What is a Complete Loss?
Items damaged beyond repair or the expense to restore exceeds the replacement value.

5. How long will it take to repair the damage?
Depending on the degree of damage and other factors such as weather conditions, repair times vary.

6. How do I know you are qualified to complete the reconstruction?
We are a fully licensed, bonded and insured general contractor with references we’d be glad to furnish.

7. Is there a Warranty?


8. What if something is broken?
Part of our initial assessment is to inventory and document items. We take great care with your belongings and property. If anything is damaged or broken by our staff we take full responsibility and replace it at our expense.

9. What about bad Odors and Smells?
Our state-of-the-art equipment is designed to completely remove and treat bad odors and smells.

MOLD Questions

1. How do I know if I have mold in my property?
Mold detection is most commonly discovered via sight and smell. Scientifically, mold is discovered by sampling indoor air and comparing to outdoor air. When mold levels are higher inside and of a differing species, it’s a good indication that a concentrated mold colony is present. This is sometimes referred to as mold amplification or colonization.

2. What are the regulations regarding Mold?
There are no current regulations or directives with concern to mold remediation or testing. However, there are general recognized guidelines and preferred industry practices with regard to remediation techniques and procedures. Organizations like the IICRC and IAQ routinely publish industry standards for care and practice in the remediation of mold in properties along with safety procedures for personnel performing services.

3. How long does it take for mold to grow after a flood?
Industry consensus says mold will begin to grow in a wet/moist environment within 48 - 72 hours. After a water damage occurrence, it is highly recommended to remove moisture and dry the area as soon as possible to prevent mold amplification.

4. What makes mold Grow?
Mold grows in areas where the conditions are conducive. Mold needs moisture, an organic source of food like wood or sheetrock paper, the right temperature and of course mold spores. Since mold is naturally occurring and typically everywhere, it very difficult to control this factor. The easiest source to control to prevent mold grow is moisture.

5. Why is mold so bad?
Basically, Mold eats away at whatever organic food material it lives on. If not removed, it can deteriorate both structural and non-structural materials, sometimes causing whole building to fail. Molds can also cause serious ill health effects when inhaled or ingested. Once mold is detected, it should be removed as soon as possible to prevent harm to you and your property.

6. Where does Mold come from?
Mold is a naturally occurring organism in our environment. There are most likely hundreds of thousands of different types of mold in the world. Most molds are normally harmless except for the 100 or so known types which pose ill health effects to both humans and animals.

7. What does the Government do about Mold?
Although unregulated in the remediation of mold, most local municipalities supply information regarding the adverse health affects and types of symptom associated. Independent industrial hygienists are also a good source of information. They often consult for major industries and publish studies and finding in the filed of mold and fungal research.


Certified by IICRC
Water Damage Restoration Technician
Applied Microbial Remediation Technician

© Tradegroup Restoration DBJS Inc.
Licensed, Bonded and Insured General Building Contractor #892101